These terms of use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer. You must read, agree with and accept all of the terms and conditions contained in this agreement and our Privacy Policy.
This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this notice, as they may contain further terms and conditions that apply to you. Please also refer to our Legal Notice and Privacy Policy.
Every care has been taken for accuracy, however slight errors may occur with descriptions. To the extent permitted by law, we do not warrant that the text or ther content is accurate, complete, reliable, current or error free.
You acknowledge that you are responsible for all communications sent via or to this website and agree your use of this website for private, proper and lawful purposes only. You will not carry out any act or omission or procure any act or omission which would:
Damage, delay, interrupt or impair the use of this website or its software;
Cause any illegal, offensive, defamatory material to be placed on or associated with this website;
Be in breach of any copyright, trade mark, privacy, confidence, or any other third party right; or Cause any inconvenience to ALC Support, its employees, servants, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and 'spam').
In the event that you breach any of these conditions, you will indemnify and keep indemnified ALC Support, its parent, subsidiaries, associated companies, employees, servants, agents, professional advisors, suppliers and affiliates from time to time against all damages, losses, claims, costs, charges, awards, orders, judgments and other liabilities suffered or threatened as a result of a breach of these conditions.
All contracts are conducted in English and by entering into a contract both parties agree to submit to the sole jurisdiction of the courts of England and Wales, in accordance with English law.
We may immediately issue a warning, suspend or terminate your registration and deny your access to all or part of the website
or refuse to provide our services to you without notice if:
You are in breach of any part of this agreement.
We cannot, for any reason, verify or authenticate any information you provide to us.
We believe that your actions may cause legal liability for us, you, or any other user.
All of the above does not affect your statutory rights.
ALC Support
146 Corporation Road
Cardiff
CF11 7AX
United Kingdom
We will not be liable for any loss of revenue, loss of profit, loss of contract, loss of business or any anticipated savings, loss of goodwill or reputation, or any special, indirect or consequential damages (however arising, including negligence) arising out of or in connection with this agreement.
We also have no liability of any sort (including for negligence) for the acts or omissions of other providers of telecommunications services or for faults in or failures of their networks and equipment.
You agree to indemnify and hold us and our affiliates and agents and our and their respective officers, directors and employees harmless from any claim or demand, including legal fees, made by any third party due to or arising out of your breach of this agreement or your violation of any law or rights of a third party.
Our trademarks include (amongst others) the ALC Support brand, brand name, logos and marks.
These trademarks are in use and/or registered in more than one country and your use and access of our website does not give you any rights to use our trade marks.
All other trademarks are the property of their respective owners.
All content included on this website (including, without limitation, the trademarks of ALC Support, logos, graphics, text, photos, designs, logos, icons, images, data and software) is the property of ALC Support, its affiliates and licensors and as such is protected by international and UK copyright and other intellectual property laws.
Any copyright or other intellectual property in these web pages is owned by, or licensed to us. It is absolutely prohibited for you to reproduce all or any part of the contents of this website except in accordance with this agreement.
We grant you the following limited license to copy the contents of this website:
You may download or print pages from this web site BUT ONLY for your own personal use and you may not make any modification to them.
You may re-copy, extract or forward pages from this website to a third party for their personal use only, provided you:
Do not make any modifications to the extract or pages before re-copying, extracting or forwarding
Acknowledge that the extract is from this website
Include the URL address of this website on the extract
Notify the third party that use and further copying of the extract by them is subject to the terms of this license.
The following acts are forbidden under the limited license granted to you:
You may not incorporate any part of this website into any other work or publication, including incorporation into an electronic work without our prior written consent.
You may not frame this website within any website controlled by you.
Any notice, which we are required to give to you regarding the services, may be sent by e-mail or first class-post to the address provided by you on registration (or as amended from time to time).
Unless otherwise explicitly stated, notices to us must be sent by email to contact@alcsupport.co.uk.
Notices sent by e-mail are deemed to be received 24 hours after an e-mail is sent unless we receive a failure notice that the e-mail address is invalid is received. Registered mail and first class-post will be deemed received 3 days following the date of mailing.
This Agreement sets forth the entire understanding and agreement between us.
We may amend this agreement at any time by posting an amended agreement on our website. Any amended agreement will govern new user registrations from the date that it is posted and existing users will be bound by the amended agreement after the expiry of 14 days following the date of posting.
Nothing in this agreement shall create or be construed to imply any agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between you and us. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in full force and effect.
You cannot assign this agreement but we may assign it at our sole discretion.
Our failure to act with respect to a breach by you or others shall not be considered as a waiver of our right to act with respect to subsequent or similar breaches.
Any person who is not a party to this agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. This does not affect any right or remedy generally available to such a third party in law or otherwise.
These terms of use are governed by and construed in accordance with the laws of England and Wales and you agree that the Welsh courts will have exclusive jurisdiction for any dispute under this agreement.
The laws of your country may be different from English & Welsh law and there may be additional legal requirements for you to use our website or services. You must comply with all applicable local and international laws, statutes, ordinances and regulations regarding your use of our website and services.
We cannot monitor the laws of every country and it is your responsibility to ensure that your use of our website and services is legal.
If you have any questions about this privacy statement, the practices of this site, or your dealings with us, you can contact contact@alcsupport.co.uk.
We keep a record of any e-mail correspondence you send us. This helps us keep track any problems or concerns you've had with our products or services.
All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you. We are committed to using your personal information only for:
The internet is a global network - therefore there are cases where your data travels internationally. We want you to know that if you visit our website (alcsupport.co.uk), you're agreeing and authorizing us to process data in this way.
If you have questions about your personal data or our privacy policy, please contact us at contact@alcsupport.co.uk to see all the information we have about you, and to correct any inaccuracies.
We encrypt your correspondance with us through Secure Socket Layer (SSL) technology. Most web browsers above version 3 support this security.
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